Are you getting the most from the internet?
Do you just have contact details or a general enquiry form on your website?
You could improve your customer service by offering some of the following on the internet:
|
|
|
| |
 | | quotations |
 |
| | supplier login area |
| | orders |
|
| | members services |
| | bookings |
|
| | customer login area |
| | returns |
|
| | applications |
| | registrations |
|
| | customer support |
|
|
| |
|
Andion offers more than a dynamic, data-driven website. The Andion IAB Service provides follow-up tasks and
assignments to ensure you respond promptly to any issues or orders raised and online reporting gives
easy tracking of all activities and data. |
| |
|
The Andion IAB Service is a tried and tested framework which we use to rapidly develop website automation and business process applications which match your way of working
- you do not have to change the way you run your business to fit a standard software package.
We use a mix of bespoke development, well respected open source applications and commercially available software packages
(such as Incodea's Business Pilot)
to provide the most effective, scaleable, realistically priced and appropriate solution.
|
| |
Features include:
- All functionality accessed via standard browsers – no software installation required.
- All screens designed for intuitive ease of use – users require no technical skills.
- Processes can be rapidly adapted.
- All data can be printed or exported for added peace of mind or use with other applications.
- Standard data exports available for regular reports such as for accounts packages.
- Secure password-protected areas for you and your staff.
- Secure password-protected login access for registered clients (customers, suppliers).
- Prioritised outstanding activity lists.
- Full access to data with easy-to-use filtering and ordering.
- Data validation on all forms.
- The ability to upload and view documents.
- The ability to create and store emails for regular use.
- Graphical data reports.
- Audited database fields.
- The ability to manage registered users.
|
|
We can offer a hosted solution which can be seamlessly added to an existing website.
Use the hosted service to benefit from industry-standard tools including full-strength relational database and a high availability managed server.
|
| |
